Customer Service and Print Production Assistant
Any Work Experience Experience
Long Term engagement
Full Time
1 Vacancies
Not Urgent
Any career level
High school leaving certificate
Apply before May 28, 2026
₱20,000.00 - ₱25,000.00
IDSmart Level required 40
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Job Description
About the Role:
We are looking for a proactive and detail-oriented Customer Service & Print Production Assistant to join our growing team. In this fully onsite role, you will be the frontline of our online customer experience while taking part in the production process to help bring our print projects to life. If you enjoy communicating with clients and thrive in a fast-paced, hands-on environment, this is a perfect fit for you!
Key Responsibilities:
- Digital Customer Support: Handle our incoming inquiries alongside our customer service officer. You will respond to client inquiries in Filipino or English, provide quotations, and ensure a smooth ordering process.
- Print Production Assistance: Assist the team with daily on-site printing operations, including machine operation, quality checking, and order packaging.
- File Preparation & Basic Design Layout: Utilize tools like Adobe Photoshop and Canva to review client files, make minor layout adjustments, and ensure artwork is print-ready.
Job Requirements
- has basic proficiency in Filipino and English
- strong written and verbal communication skills with a polite, professional, and accommodating tone
- willingness and physical capability to assist with hands-on print shop tasks daily
- ability to multitask and transition smoothly between computer-based customer service and physical production work.
- must be able to work fully onsite at our print shop at Quezon City, 5-6 days a week.
- (preferred) intermediate knowledge or past experience of graphic design tools (Photoshop, Canva, or similar)
Job Specialization
Industry
Manufacturing
Retail
Category
Arts (Graphic Design)
Customer Service
Manufacturing
Publishing