Job Summary:
A Sales Coordinator supports the sales team by overseeing administrative tasks, coordinating sales activities, and ensuring smooth communication between departments to maximize sales performance.
- Assist the sales team with order processing, quotations, and documentation.
- Handle customer inquiries, provide product information, and ensure customer satisfaction by following up on orders.
- Encoding and processing sales orders in the system and coordinating order details with the production team, and ensuring timely and accurate fulfilment.
- Coordinate closely with the QA department to ensure the consistent quality of the products
- Coordinate with shipping department about the scheduling of deliveries of clients’ order.
- Prepare reports and assist the sales team to help achieve sales targets.
- Maintain organized sales records and weekly report goal setting to the Senior management team.
- Support senior management by completing orders and keeping customers informed of delays and delivery dates.
- Establish active communication and engagement with sales team to ensure that orders are processed promptly.
- Collaborate with Sales Manager in weekly meetings by creating and maintaining accurate sales reports.
- Perform other related sales activities and those assigned tasks from time to time.