Responsibilities:
Oversee daily branch operations to ensure efficiency and compliance.
Supervise and support branch staff in their daily tasks.
Implement and monitor operational policies and procedures.
Manage resources including cash, equipment, and supplies.
Coordinate with other departments to facilitate smooth operations.
Ensure compliance with regulatory and company standards.
Handle customer inquiries and resolve operational issues.
Prepare and analyze operational reports and metrics.
Train new employees on operational protocols.
Maintain a safe and secure branch environment.