Accounts Receivable Specialist
Company Name: Talent Map Global BPO, Inc.
Position Title: Accounts Receivable Specialist
Location: Philippines (Remote / Hybrid / On-site)
Employment Type: Full-Time
Shift: US Business Hours / Night Shift (Adjust as required)
Compensation: ₱25,000 Gross Monthly Base Salary + Statutory Benefits & 13th-Month Pay
Reports To: Finance Manager / Director of Accounting
Position Summary
Talent Map Global BPO, Inc. is seeking an analytical and detail-oriented Accounts Receivable Specialist to join our growing global accounting operations team in the Philippines.
In this role, you will be responsible for maintaining the financial integrity of client accounts receivable, streamlining bookkeeping processes, and managing end-to-end billing and collections functions. You will handle high-volume invoicing, ledger reconciliations, custom payment plans, and professional customer communication while supporting general ledger accuracy and audit compliance. The ideal candidate brings advanced MS Excel skills, solid GAAP knowledge, and proven experience supporting international clients within a BPO or shared services environment.
Key Responsibilities
1. Invoicing, Billing & AR Processing (35%)
- Invoice Generation & Dispatch: Create, verify, and dispatch accurate customer invoices, custom billing schedules, and milestone payments across accounting systems.
- System Portal Ingestion: Load and submit invoices directly into client-specific portals and third-party accounting platforms in a timely manner.
- Custom Billing Solutions: Process and record unique billing arrangements that fall outside standard operations, such as customized payment plans and special contract terms.
- Payment Application: Receive, verify, and accurately record incoming payments (ACH, wire transfers, checks, credit cards) into general ledgers and client accounts.
2. Collections & Customer Account Management (25%)
- Portfolio Management: Monitor aging accounts receivable ledgers, identify past-due balances, and initiate proactive collection workflows.
- Client Communication: Manage all communications relating to invoices and past-due accounts via email and phone, maintaining professional and firm customer relations.
- Account Updates: Update client records immediately upon receiving payments, contact updates, or disputed charge details.
3. Reconciliations, GL & Financial Reporting (20%)
- Account Reconciliations: Perform timely and accurate monthly reconciliations of accounts receivable ledgers and bank deposits.
- General Ledger Balancing: Work directly with the Accounts Payable (AP) team to balance overall company financial records, audit business ledgers, and resolve discrepancies.
- Financial Reporting: Utilize advanced spreadsheet models to generate AR aging reports, cash inflow summaries, and profit-and-loss documentation.
4. Audit Support & Compliance Governance (20%)
- Audit Preparation: Provide complete documentation, digital paper trails, and supporting reports for internal and external financial audits.
- Confidentiality & Internal Controls: Handle sensitive financial records with total discretion while ensuring full compliance with GAAP and internal bookkeeping policies.
- Database Maintenance: Maintain organized, up-to-date bookkeeping databases, digital filing systems, and master spreadsheets.
Qualifications & Requirements
- Education: Bachelor’s Degree in Accountancy, Financial Management, Accounting Information Systems, or a related field.
Experience:
- Minimum 2–3 years of hands-on experience in accounts receivable, collections, invoicing, or general accounting.
- Prior experience supporting US or international clients within a BPO or Shared Services Center (SSC) environment is strongly preferred.
Technical & Software Skills:
- Expert-level MS Excel / Google Sheets skills (VLOOKUPs, Pivot Tables, data formulas, and financial reporting tools).
- Proficiency in accounting software and ERP systems (e.g., QuickBooks Online/Desktop, NetSuite, SAP, Xero, or Oracle).
- Strong working knowledge of GAAP, general ledger structures, and basic accounting principles.
Communication & Project Skills:
- Excellent written and verbal English communication skills for generating formal financial reports and communicating firmly yet professionally with clients.
- High level of analytical ability, organizational discipline, and project management skill.
- Shift Flexibility: Willingness to work night shifts / overlapping US business hours to support real-time operations and client calls.
Compensation & Benefits Summary
- Base Monthly Pay: ₱25,000.00 PHP gross basic monthly salary.
- Mandatory Statutory Benefits: Full company-matched coverage for SSS, PhilHealth, and Pag-IBIG.
- 13th-Month Pay: Mandatory 13th-month bonus calculated and disbursed annually on or before December 24.
- Shift Allowances: Night Shift Differential (NSD) pay compliance (where applicable).
- Health & Wellness: [Optional: Private HMO Coverage provided upon regularization / Day 1].
- Paid Leaves: Paid Vacation and Sick Leaves earned upon regularization, plus standard Philippine regular/special holiday pay compliance.
This position is being recruited by Agile Human Capital on behalf of Talent Map Global BPO, Inc.