Technical Support Representative
Job Description
Location: Clark (Onsite)
Salary: ₱20,000 – ₱25,000 per month (depending on experience)
Hiring Process: 100% Virtual Process
Key Highlight: No Final Interview | 1-Day Hiring Process
Job Overview:
We are currently hiring Customer Service Representatives for our Telco Account in Clark. This role offers a fast and convenient hiring process designed for candidates who want to get hired quickly without the need for a final interview. Applicants only need to pass the assessment to receive a Job Offer.
Key Responsibilities:
• Handle customer inquiries related to telecommunications services and accounts
• Assist customers with billing concerns, troubleshooting, and general account issues
• Provide accurate information and effective solutions in a timely manner
• Ensure excellent customer service and customer satisfaction
• Properly document all customer interactions and updates
• Follow company guidelines and service standards
Job Requirements
Qualifications:
• High School Graduate (Old Curriculum) / Senior High School Graduate
• Good communication skills
• Open to candidates with or without BPO experience
• Willing to work onsite in Clark
• Willing to work on shifting schedules
Benefits:
• Salary package of ₱20,000 – ₱25,000 depending on experience
• 100% Virtual Hiring Process
• No Final Interview required
• 1-Day Hiring Process (Assessment to Job Offer)
• Paid Training
• HMO coverage
• Night Differential
• Career growth opportunities
• Supportive and professional work environment