Responsibilities:
TECHNICAL PROJECT SCOPING & COORDINATION
• Gathers client requirements for any development/technical projects
• Documents the User Requirements (as User Stories) and defines the User Acceptance Criteria
• Works with key stakeholders to prioritize tasks and tickets
• Properly cascades the requirement, and any other changes thereafter, to the different internal
teams for production
• Spearheads project kickoff to ensure proper cascade and assignment of resources
• Provide clear and regular updates on projects to internal and external stakeholders
• Coordinates with the Scrum Master to ensure the timely and successful delivery of projects
• Coordinates with the client for content/data collection for the project as well as creative/design
approval
• Coordinates with the creative team for UI/UX changes
• Updates the Knowledge Base System for any updates about the project for proper documentation
SOFTWARE TESTING AND CLIENT ACCEPTANCE
• Checks software readiness by ensuring that the user acceptance criteria is met
• Conducts user acceptance tests with the client
• Ensures that product delivery is complete, and within scope
TECH INSIGHTS
• Works with the accounts team for pitches and new requirements
• Seeks out data-driven trends and identifies key consumer insights to shape technical strategy
• Constantly strives to deepen understanding of new technologies to stay attuned to what’s new
and what’s possible
• Understand different platforms to discern advantages and limitations
CLIENT SERVICING AND STAKEHOLDER MANAGEMENT
• Build and manage long-term relationships with a portfolio of clients through exceptional service
on day-to-day basis