Medical Virtual Assistant
2 Years Experience
Long Term engagement
Part Time
3 Vacancies
Not Urgent
1-4 Years work experience
Diploma
Apply before Aug 08, 2026
₱1,000.00 - ₱1,800.00
IDSmart Level required 30
Share this Job on Social Media:
Job Description
We are seeking a detail-oriented and organized Medical Virtual Assistant to provide administrative support to healthcare professionals and medical practices. The ideal candidate has experience working in a medical setting, excellent communication skills, and the ability to manage confidential patient information while ensuring smooth day-to-day operations.
Key Responsibilities:
- Answer phone calls, emails, and patient inquiries professionally.
- Schedule, confirm, and reschedule patient appointments.
- Manage calendars for physicians and healthcare providers.
- Verify insurance eligibility and benefits.
- Assist with patient intake and registration.
- Maintain and update electronic medical records (EMR/EHR).
- Process referrals, authorizations, and medical documentation.
- Coordinate with patients, providers, pharmacies, and insurance companies.
- Handle medical billing support and follow up on claims, when required.
- Prepare and organize reports, forms, and other administrative documents.
- Ensure compliance with HIPAA and patient confidentiality standards.
- Perform other administrative tasks as assigned.
Qualifications:
- Previous experience as a Medical Virtual Assistant, Medical Receptionist, Medical Biller, or similar healthcare administrative role.
- Familiarity with EMR/EHR systems (e.g., Epic, Athenahealth, eClinicalWorks, Kareo, DrChrono, or similar).
- Knowledge of medical terminology, insurance verification, and healthcare workflows.
- Excellent verbal and written English communication skills.
- Strong organizational and time management abilities.
- High attention to detail and accuracy.
- Proficient in Microsoft Office and Google Workspace.
- Ability to work independently in a remote environment.
- Reliable internet connection and a quiet home office.
Preferred Qualifications:
- Experience supporting U.S., Canadian, Australian, or UK healthcare providers.
- Medical billing and coding knowledge is an advantage.
- Experience with appointment scheduling, prior authorizations, and referral management.
- HIPAA training or certification is a plus.
Job Requirements
Required Skills:
- Patient communication
- Calendar and appointment management
- Insurance verification
- EMR/EHR management
- Medical documentation
- Administrative support
- Data entry
- Problem-solving
- Multitasking
- Confidentiality and professionalism
Job Specialization
Industry
Healthcare
Category
Virtual Assistant