Quality Analsyt Coach
Customer service professional with experience in frontline support and quality coaching, specializing in improving customer experience, retention, and team performance through data-driven insights.
Monthly Rate
Php 0.00
Availability
0 hrs/wk
ID Smart Score
100
Basic Information
Employment Type
Full Time
Last Active
February 19, 2026 (Thursday)
Member Since
February 19, 2026 (Thursday)
Skill Summary
Experienced customer service professional with a background as both a Customer Service Representative and Quality Analyst Coach. Skilled in handling customer inquiries, resolving concerns, and driving retention, while also evaluating interactions, analyzing KPIs, and coaching agents to improve performance. Proven ability to enhance customer experience, strengthen service quality, and support business growth.
Specialization
Industry
BPO
Call Center
Category
Call Center/ Customer Service