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CSR/TSR

Skilled Customer Support Professional specializing in non-voice customer service, technical support, and efficient issue resolution.

Monthly Rate

Php 25,000.00

Availability

40 hrs/wk

ID Smart Score

100

Basic Information

Employment Type

Full Time

Last Active

July 18, 2026 (Saturday)

Member Since

July 18, 2026 (Saturday)

Skill Summary

Customer Service and Technical Support Professional with over 8 years of experience in non-voice customer support, back-office operations, and technical troubleshooting. Skilled in resolving customer concerns efficiently through chat and email while maintaining high service standards. Proficient in Microsoft Office, Google Workspace, and problem-solving, with a strong ability to multitask, manage time effectively, and deliver exceptional customer experiences in fast-paced BPO environments.

Language

English

Advanced

Tagalog

Native

Educational Attainment

Asian Institute of Computer Studies (AICS)

Associate Degree

October 2009 to March 2022

Specialization

Industry

BPO Call Center Information Technology Telecommunications

Category

Customer Service IT-Hardware Tech & Helpdesk Support