Workforce Management Associate
Data‑driven professional skilled in Excel, delivering actionable insights and efficient solutions that support strategic business decisions
Monthly Rate
Php 0.00
Availability
0 hrs/wk
ID Smart Score
100
Basic Information
Employment Type
Full Time
Last Active
June 28, 2026 (Sunday)
Member Since
June 28, 2026 (Sunday)
Skill Summary
I have led data analysis projects that directly influenced key business decisions, and improved operational efficiency. I am proficient in tools such as Microsoft Excel. My work has consistently involved translating complex datasets into clear, actionable recommendations tailored for top management.
Beyond technical skills, I bring a business-oriented mindset, strong communication abilities, and a commitment to accuracy and continuous improvement. I thrive in cross-functional environments and enjoy transforming raw data into meaningful narratives that guide organizational strategy.
Language
Tagalog
Proficient
English
Intermediate
Professional Experience
PLDT
Workforce Management Associate
January 2019 to Present
I coordinate to subscribers for the scheduling of installation and restoration of internet lines. I also do track monthly KPIs and assist our CXSDAs for monitoring their productivity daily. I do send SOD and EOD reports to top management.
Educational Attainment
University of Mindanao
Bachelor of Science in Engineering
June
2011 to
March
2018
Specialization
Industry
Engineering
Service & Admin
Telecommunications
Training & Education
Category
Actuarial/Statistics
Admin / Clerical
Computer/Telecommunication
Education
Electrical Engineering
Project Management
Purchasing/Material Mgmt
Quality Assurance
Training & Dev.