Customer Service Specialist / General Virtual Assistant
Monthly Rate
Php 25,000.00
Availability
40 hrs/wk
ID Smart Score
100
Basic Information
Employment Type
Unknown
Last Active
March 04, 2023 (Saturday)
Member Since
March 04, 2023 (Saturday)
Skill Summary
• Take phone calls and send emails.
• Schedule client meetings.
• Serve as the first point of contact for customers.
• Determine the customer's questions, concerns, and overall needs.
• Provide adequate answers and solutions to all customer inquiries.
• Handle customer complaints with courtesy and professionalism.
• Performs well under duress
• I am capable of multitasking.I have gained extensive experience in handling customer inquiries, resolving issues, and providing support to ensure customer satisfaction. Through my experience, I have developed exceptional communication skills, both written and verbal, and am skilled in managing customer interactions across various channels, including phone, email, and live chat.