Virtual Assistant | Executive Assistant | Administrative & Operations Support

Organized and proactive professional with 6+ years of experience in executive support, customer service, gaming operations, and team coordination.

Monthly Rate

Php 42,000.00

Availability

40 hrs/wk

ID Smart Score

100

Basic Information

Employment Type

Full Time

Last Active

July 25, 2026 (Saturday)

Member Since

July 25, 2026 (Saturday)

Skill Summary

Computer Science graduate with over six years of experience in customer support, operations, community moderation, and executive assistance. Skilled in managing schedules, coordinating teams, preparing reports, maintaining spreadsheets, handling escalations, and improving daily workflows. Reliable, detail-oriented, tech-savvy, and able to work independently in fast-paced remote environments.

Language

Tagalog

Native

English

Proficient

Professional Experience

Theria Games

Project Manager / Virtual Assistant

October 2024 to June 2026

Supported daily business operations, coordinated three Team Leads and approximately 25 contributors, tracked projects and deadlines, prepared reports, maintained spreadsheets, performed quality checks, assisted with training, managed content workflows, and supported meetings and team communication.

Keywords Studios Manila

Player Support Specialist / Community Moderator

January 2020 to July 2025

Provided Tier 1–3 player support for multiple live-service games through email, chat, and community platforms. Investigated account, gameplay, and technical issues, handled escalations, moderated online communities, enforced guidelines, documented cases, and coordinated with internal teams.

Educational Attainment

STI Ortigas-Cainta

Bachelors Degree

June 2015 to December 2019

Specialization

Industry

BPO Service & Admin