Customer Service Professional | Client Relations, Bookings & Transaction Support | E-commerce & Digital Client Support

Customer service and administrative professional with experience in front-desk operations, guest reservations, payment processing, and property/tenant coordination, known for building strong client rapport and delivering detail-oriented support.

Monthly Rate

Php 0.00

Availability

20 hrs/wk

ID Smart Score

100

Basic Information

Employment Type

Part Time

Last Active

August 05, 2026 (Wednesday)

Member Since

August 05, 2026 (Wednesday)

Skill Summary

Customer service and administrative professional with hands-on experience in front-desk operations, guest reservations, and property/tenant coordination. Skilled in processing bookings and payments, managing rental collection and utility billing, and maintaining accurate financial and case records using tools such as Salesforce, Google Sheets, and Google Docs. Experienced handling both inbound and outbound client interactions in fast-paced service environments, with a proven ability to build rapport with clients, guests, and cross-functional teams. Adaptable, detail-oriented, and dependable — quickly promoted from Front Desk Associate to Office Assistant for consistently reliable performance and strong organizational skills.

Language

English

Proficient

Tagalog

Native

Professional Experience

DARAGA TOURIST INN

Office Assistant

July 2026 to August 2026

● Welcome and check in 10+ guests daily, delivering prompt, friendly front-desk service. ● Process guest bookings and reservations through the Cocotel platform, maintaining accurate scheduling and availability. ● Issue receipts and handle payment transactions for guest stays. ● Compute and record tax entries in the BIR book, supporting accurate compliance and financial reporting. ● Promoted to Office Assistant to support the building supervisor in managing daily property operations. ● Coordinate tenant relations, monthly rental collection, and electricity billing for the property. ● Support cheque deposit processing to maintain accurate, timely financial records. ● Maintain organized tenant, billing, and operational records using Google Sheets and Google Docs

Educational Attainment

Bachelor of Science in Nursing (Undergraduate)

Nursing

June 2024 to May 2026

Specialization

Industry

BPO Call Center Healthcare Service & Admin