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Accounts Receivable Specialist/Collections

Collections

Monthly Rate

Php 45,000.00

Availability

40 hrs/wk

ID Smart Score

100

Basic Information

Employment Type

Full Time

Last Active

May 14, 2026 (Thursday)

Member Since

May 14, 2026 (Thursday)

Skill Summary

Highly detail-oriented and results-driven professional with over three years of experience in the BPO industry, specializing in accounts receivable, billing, invoicing, payment application, and reconciliation. Proficient in SAP Business One with a strong track record of maintaining accurate financial records and resolving discrepancies efficiently. Holds a Bachelor’s Degree in Computer Engineering and is committed to delivering error-free results and high-quality financial support.

Language

English

Proficient

Professional Experience

ACS Pro Global

Accounts Receivable Specialist

July 2024 to April 2026
Managed invoicing and collections for over 500+ customers. Responsible for a broad scope of billing, payment application, and collections. Improved collection rate by 25% by implementing new AR procedures. Resolved billing disputes and payment discrepancies. Utilized SAP Business One, NetSuite, and Salesforce to streamline the invoice-to-cash process. Performed daily bank reconciliations and applied payments to appropriate client accounts

Afni Philippines

Customer Service Representative

February 2024 to May 2024
Achieved a 95% + customer satisfaction rate by resolving an average of 60+ inquiries daily via phone. Reduced average call handling time by 15% while increasing customer resolution satisfaction, using Salesforce CRM to track interactions. De-escalated high-conflict situations with dissatisfied customers, maintaining professionalism and adhering to company policies.

ACS Pro Global

Credentialing Assistant

March 2023 to November 2023
Managed the end-to-end credentialing process for 100+ nurses and allied health professionals, ensuring 100% compliance with NCQA standards. Executed primary source verification (PSV) for licenses, certifications, and education, identifying and resolving discrepancies within 24 hours. Coordinated with medical staff offices and state boards to expedite licensing for new hires. Audited credentialing files monthly for accuracy, identifying errors in 200+ records to ensure audit readiness.

Educational Attainment

STI College Cotabato

Bachelor's Degree

June 2015 to May 2020

Specialization

Industry

Accounting & Finance BPO Call Center Financial Services Service & Admin

Category

Accounting / Finance Banking/Financial Call Center/ Customer Service Customer Service Executive Assistant General/Cost Accounting Virtual Assistant