CSR
Results-driven Customer Service Representative with over 5 years of experience in high-volume contact centers across Financial, Telco, and E-Commerce accounts.
Monthly Rate
Php 0.00
Availability
0 hrs/wk
ID Smart Score
100
Basic Information
Employment Type
Full Time
Last Active
October 13, 2026 (Tuesday)
Member Since
September 27, 2026 (Sunday)
Skill Summary
Results-driven Customer Service Representative with over 5 years of experience in high-volume contact centers across Financial, Telco, and E-Commerce accounts. Proven track record in complex issue resolution, loan servicing, billing explanations, and CRM software navigation. Skilled at de-escalating tense situations through calm, empathetic communication while consistently upholding customer satisfaction (CSAT) and quality standards.
Language
English
Upper Intermediate
Educational Attainment
Negros Occidental Language and Information Technology Center
Contact Center Services NC II
April
2016 to
May
2016
Specialization
Industry
BPO
Call Center
Telecommunications
Category
Call Center/ Customer Service
Computer/Telecommunication
Customer Service
E-commerce