Customer Service Representative

Customer Service Representative

Almost 5 years' work experience as a customer service representative.

Monthly Rate

Php 20,000.00

Availability

40 hrs/wk

ID Smart Score

100

Basic Information

Employment Type

Full Time

Last Active

January 20, 2026 (Tuesday)

Member Since

October 12, 2025 (Sunday)

Skill Summary

I hold a Bachelor's degree in Office Administration. I began working as a Customer Service Representative in 2020 while also pursuing my college studies full-time. Over the years, I’ve worked with several BPO companies in Bacolod, including Ubiquity Global Services, Focus Direct Inc., and TTEC. I am proud to still be working in this industry today. Through my experience, I’ve become more confident, attentive, and skilled in delivering excellent customer service. I’ve also grown more tech-savvy and developed into a better version of myself both professionally and personally.

Skills

Data Entry

Expert

Good Communication Skills

Expert

Computer Savvy

Expert

Multitasking

Expert

Editing Canva

Intemediate

Customer Service Skills

Expert

Critical Thinking Skills

Expert

Language

English

Advanced

Tagalog

Fluent

Professional Experience

Ubiquity Global Services

Customer Service Representative

November 2020 to July 2022

Focus Direct Inc

Customer Service Representative

August 2022 to July 2024

TTEC

Customer Service Representative

April 2025 to Present

Educational Attainment

Bacolod City College

Bachelors Degree

June 2018 to July 2022

Specialization

Industry

BPO Call Center Consumer Products Financial Services Healthcare Insurance Non-Profit Organisation Real Estate Retail Service & Admin Telecommunications

Category

Accounting / Finance Banking/Financial Call Center/ Customer Service Clerical/Administrative Computer/Telecommunication Corporate Finance/Investment Customer Service Digital Marketing E-commerce General Work Hotel/Tourism Logistics / Transport Logistics/Supply Chain Property/Real Estate Sales - Financial Services Tech & Helpdesk Support Telesales/Telemarketing