Customer Service Representative
Monthly Rate
Php 70,000.00
Availability
40 hrs/wk
ID Smart Score
100
Basic Information
Employment Type
Full Time
Last Active
September 04, 2025 (Thursday)
Member Since
March 16, 2025 (Sunday)
Skill Summary
As a Virtual Assistant and Customer Support Specialist, I have over six years of experience in providing exceptional customer service and administrative support. I have worked with various e-commerce platforms, assisting customers with their inquiries, processing refunds, and handling back-office tasks. I also have experience as a Team Coach, where I provided one-on-one coaching to agents, helping them resolve customer issues and improve their performance. I am proficient in virtual administrative support, customer satisfaction, and customer retention. I hold a Bachelor of Science degree in Criminology from STI-West Negros University. I am passionate about delivering high-quality service and ensuring customer satisfaction.