CC
customer service
Monthly Rate
Php 0.00
Availability
0 hrs/wk
ID Smart Score
100
Basic Information
Employment Type
Full Time
Last Active
October 09, 2026 (Friday)
Member Since
October 09, 2026 (Friday)
Skill Summary
I have several years of customer service experience handling various accounts and assisting different types of customers.
At Phromosphere, I organized products, assisted customers, and conducted inventory. I left the company because my contract ended.
At Alorica, I am grateful for the opportunity to start my career in the BPO industry. I handled a retail account where I assisted customers with orders, package tracking, and refunds. I left Alorica because we relocated to Taguig.
At TTEC, I supported several accounts. For DoorDash, I assisted Dashers with delivery concerns. For UnitedHealthcare, I handled claims, benefits, and copay inquiries. For Revolut, I verified users and resolved account concerns through chat. For Wellhub, I provided email and chat support for gym attendance, promotions, and memberships. For Rula, I assisted members with scheduling healthcare appointments. I left TTEC due to redundancy.
These experiences helped me develop strong communication, problem-solving, multitasking, and customer service skills. I am adaptable, a fast learner, and comfortable handling different types of customers and concerns. I am looking forward to using my experience and skills to contribute to a new company and grow professionally.
Language
English
Upper Intermediate
Educational Attainment
ALS
Hs grad
June
2007 to
February
2008
Specialization
Industry
BPO
Call Center
Retail
Category
Call Center/ Customer Service
Customer Service
Food/Beverage/Restaurant
Healthcare/Medical
Retail Sales
Virtual Assistant