Customer Service Representative

Customer Service Representative

Experienced customer support professional with 1.5 years in BPO, skilled in providing empathetic and efficient service a

Monthly Rate

Php 25,000.00

Availability

625 hrs/wk

ID Smart Score

100

Basic Information

Employment Type

Full Time

Last Active

November 13, 2024 (Wednesday)

Member Since

November 11, 2024 (Monday)

Skill Summary

Dedicated customer service professional with over 1.5 years of experience in BPO, specializing in travel, sales, and finance support. Proven ability to manage client relationships, handle inquiries, resolve issues effectively, and adapt to diverse roles. Skilled in multitasking, communication, and customer satisfaction. Experienced in online business management, with additional strengths in academic writing and teamwork.

Skills

communication

Intemediate

empathy

Intemediate

PhoneEtiquette

Expert

multi-tasking

Expert

Language

English

Intemediate

Professional Experience

Teleperformance

CSR

August 2021 to December 2021

IGT

TravelAssociate

April 2022 to April 2023

Concentrix

SalesRepresentative

October 2023 to November 2023

Educational Attainment

STI

Vocational

June 2018 to April 2020

Specialization

Industry

BPO Call Center Financial Services Food & Beverages Retail Tourism

Category

Arts/Creative Design Banking/Financial Call Center/ Customer Service Customer Service Digital Marketing E-commerce Entertainment Hotel/Tourism Personal Care