Customer Service Representative

Customer Service Representative

Experienced Customer Service Representative with over 6 years of proven success in client support, problem-solving, and

Monthly Rate

Php 25,000.00

Availability

40 hrs/wk

ID Smart Score

100

Basic Information

Employment Type

Full Time

Last Active

February 17, 2026 (Tuesday)

Member Since

August 04, 2025 (Monday)

Skill Summary

I'm a dedicated Customer Service Professional with over 6 years of experience in fast-paced BPO and agency environments. Skilled in handling high-volume customer interactions, resolving complaints, and ensuring customer satisfaction. Known for strong communication, adaptability, and a positive attitude. Demonstrates the ability to de-escalate issues, manage stress, and contribute effectively to team success. Committed to continuous learning and professional growth, with a solid background in client relations, account handling, and lead prospecting.

Skills

Customer Service

Expert

Language

Tagalog

NativeLanguage

English

Fluent

Professional Experience

iQor

Senior Agent

January 2015 to November 2019

Educational Attainment

Systems Plus College Foundation

Bachelors Degree

June 2016 to March 2020

Specialization

Industry

BPO Call Center

Category

Customer Service Digital Marketing Telesales/Telemarketing