Workforce Management - Capacity Planner / Scheduler

Versatile online professional with expertise in workforce planning, real-time operations, customer support, and data ent

Php 800.00/month.
Availability: 40 hrs/wk (5 Php/hr)

ID Smart: 75

Workforce Management - Capacity Planner / Scheduler

Versatile online professional with expertise in workforce planning, real-time operations, customer support, and data ent

Php 800.00/month.
Availability1: 40 hrs/wk (5 Php/hr)

ID Smart: 75

Basic Information


Skill Summary


Skills


Email and Calendar Management
Level: Intemediate
Scheduling and Appointment Setting
Level: Intemediate
Online Research
Level: Intemediate
File Organization Google Drive Dropbox OneDrive
Level: Intemediate
Travel Planning and Booking
Level: Basic
Data Entry and Data Management
Level: Intemediate
Microsoft Office
Level: Intemediate
Google Workspace
Level: Intemediate
Report Preparation
Level: Intemediate
Document Formatting
Level: Intemediate
Customer Service
Level: Intemediate

Language


English
Level: Advanced

Professional Experience


Customer Service Representative

April 2019 to September 2021

Customer Service Analyst

October 2016 to June 2017

Technical Support Representative

January 2015 to June 2016

Workforce Capacity Planner and Scheduler

April 2023 to April 2025

Real Time Analyst

September 2021 to April 2023

Educational Attainment


Vocational

June 2012 to June 2014


Specialization


Industry


Service & Admin


Category


Admin / Clerical

E-commerce

Others

Virtual Assistant